The Influence of Cloud-Based Collaboration Tools on Productivity in Remote Work Environments
Keywords:
remote work, cloud computing, collaboration tools, productivity, Microsoft Teams, Slack, Zoom, digital transformationAbstract
The rapid shift toward remote and hybrid work has elevated cloud-based collaboration tools—such as Microsoft Teams, Slack, Zoom, and Google Workspace—from supporting technologies to core work infrastructures. This paper examines how these tools influence individual and team productivity in remote work environments. Drawing on pre-2024 empirical studies of remote work, digital collaboration, and cloud adoption, it synthesizes evidence on communication efficiency, coordination quality, knowledge sharing, and employee well-being. A conceptual architecture of cloud-enabled remote work and a productivity impact pathway are presented, complemented by two tables summarizing key features and moderating factors. The analysis reveals that cloud-based collaboration tools can improve productivity through reduced coordination costs, richer communication, and tighter workflow integration, but their benefits are contingent on organizational practices, digital skills, and boundary management. The paper concludes with design implications and research directions for building human-centred, productivity-enhancing remote work ecosystems.
References
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Copyright (c) 2025 [1] Battisti, E., Favoretto, G., Galvan, A., & Raguseo, E. (2022). Remote working and digital transformation during the COVID-19 pandemic: Economic–financial impacts and consequences for workers. Journal of Business Research, 142, 101–113. [2] International Journal of Research Publication and Reviews. (2023). The impact of remote work on employee productivity (Vol. 6, Issue 6). [3] Microsoft. (2022). New Future of Work Report 2022. Microsoft Research. [4] Microsoft. (2022). Remote work trend report: Meetings (Work Trend Index). [5] Researcher, A. (2023). The impact of remote work on team collaboration and communication: A qualitative study (Master’s thesis). [6] Slack Technologies. (2023). How Slack’s platform keeps teams productive, wherever they’re working. [7] Slack Technologies. (2023). Best practices for remote employee management. [8] Sonkamble, S. (2025). Enhancing remote workforce productivity with Microsoft Teams: A data-driven analysis. International Journal of Innovative Research in Technology, 11(12), 9189–9194. [9] Pratinav, A. (2025). Handling Long-Running Tasks in a Serverless Architecture. ISCSITR–International Journal of Cloud Computing (ISCSITR-IJCC), 6(5), 1–5. https://doi.org/10.63397/ISCSITR-IJCC_2025_06_05_001 [10] Zoom Video Communications. (2024). Remote work statistics for 2025. [11] Maity, R. (2025). The impact of remote and hybrid work models on small and medium enterprises. Journal of Organizational Change Management, 38(2), 1–20. (Author)
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